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FAQ

FAQ

General

Yes, Switch offers a $250 One-Time Credit at move-in for the following employers:

  • Fort Carson 
  • Peterson SFB/NORAD 
  • US Air Force Academy
  • Schriever AFB
  • UCHealth Memorial Hospital North
  • Parsons Corporation
  • Memorial Hospital
  • Progressive Insurance
  • Penrose-St. Francis Health Services
  • UCHealth Mary Lou Beshears
  • Compassion International
  • Keysight Technologies
  • Agilent
  • City of Colorado Springs
  • Hewlett-Packard
  • Olympic City USA
  • Lockheed Martin
  • Current Catalog
  • Academy District
  • All Local Heroes (Military, Firefighters, Police, Local Government, School/University Employees, & Medical Professionals)

Rental Terms and Fees

We are so excited to welcome you home! To secure an apartment, complete our online application by clicking Apply Now on our website. Please have your social security number, driver’s license number, and payment method ready for the application fee and security deposit. If income verification is required, acceptable documents include recent pay stubs, tax returns, offer letters, or a linked bank account. 

Our lease terms can range from 12 to 15 months based on availability.  Short term fees apply.  Please contact us for more details.

Water, sewer, and electricity are not included in the monthly rent. Water and sewer charges will be billed back to you, and you will need to set up your electric service directly with Colorado Springs Utilities.

The rent is due on the 1st of every month. All payments are made online through our residential portal. Acceptable payment forms include credit or debit card, and the option to link to your bank account. A late fee is assessed if rent is not received by the 9th of the month. The late fee is 5% of the monthly rent.

Yes, if your application is approved, a security deposit of $300 to a full month’s rent, depending on the screening of credit history and/or income verification, is required. If your application is initially declined, but later approved through our Two Dot program, the deposit could be greater. The security deposit is refundable, but it may not be refunded due to damages to the apartment beyond normal wear and tear, unpaid rent, or other lease violations. More details can be found in the lease agreement. 

The application fee is $26 per person, including guarantors, and is non-refundable, while a $200 administrative fee is refundable if the application is denied or applied toward the security deposit if approved; monthly fees include $75 for internet, $16 for smart home technology, $4 for utility billing, and $21 for valet waste.

About 3 months before your lease expires, we will contact you with renewal options. Rental rates may differ from your current rate based on the apartment’s fair market value at that time. Multiple lease term options may be available, though short-term fees can apply. Renewals can be completed electronically through the Thompson Thrift resident portal. If you do not plan to renew, your lease requires a written 60-day notice before your lease expiration. 

 

Yes we do!

 

Policies and Rules

Yes, renters’ insurance is required for each household. You must carry at least $100,000 in personal liability coverage, which protects against potential damages to the property. While only liability coverage is required, we strongly recommend a policy that also covers your personal belongings. For convenience, we offer a cost-effective plan through ePremium starting at $12 per month. 

Residents can have 2 guests with them when using our amenities spaces. Any guests staying longer than 1 week in the home will be required to be on the lease.

Yes, pets are allowed. Dogs and cats are permitted, with a maximum of 2 pets per apartment. There are no breed or weight restrictions. There is a $300 deposit due at the time of application and a $35 monthly pet rent per unit. 

Your lease agreement requires a written 60-day advance notice.

All concessions that are received are due in full to the Owner if the lease agreement is not fulfilled as required by this contract. The buy-out fee is equal to 1 month's rent. These fees are due at the time the notice to vacate is received.

Amenities and Services

Amenities that are included free of charge: 
24-hour clubhouse
24-hour fitness
pool, dog park
dog spa
bike repair garage

Yes, guests are welcome to park in any open parking spot. There is no extra cost for guest parking.

Service requests can be submitted through the Thompson Thrift resident portal app or by contacting the leasing office. Requests are prioritized based on the order received and the severity of the issue. Most requests are addressed within 24–48 hours, depending on urgency. During business hours, maintenance calls will go through the office. Outside of business hours, maintenance calls will go directly to our on-call maintenance staff. 

Yes, our community offers EV charging stations. The cost for garage parking or an EV charging garage is $225.

Property Details

While we do not offer any pre-furnished floorplan options, we encourage you to make your luxurious blank canvas your own. This allows you full control to release creativity and make your new home truly yours! If you need furnished options, please ask a leasing team member. We work closely with Cort furniture so you can furnish your home on your terms.  For more information, visit their website at www.cort.com and/or call 888-360-CORT.

All our available apartments come fully equipped with state-of-the-art appliances.

The Switch boasts a delightful selection of brand-new one, two, or three-bedroom apartments near Fort Collins CO, to fit your lifestyle. Check out our floorplans for a more detailed view.

Through the resident portal, a resident can submit a service request, or contact the leasing office. All request a prioritize by order receive or the severity of the request. These requests should be address in 24-48 hours or based on the severity of the request.

We will grant requests for accommodations or modifications that are reasonable and necessary due to a disability if they do not create an undue financial or administrative burden or fundamentally alter the services and resources provided in our housing program. 

 

An accessible apartment is an apartment that is easy for people with disabilities to enter and use. Accessible apartments are designed to meet the requirements of the Fair Housing Act and the Americans with Disabilities Act (ADA). 

Neighborhood

Swtich Luxury Apartment Homes is located within El Paso County, Colorado.

School-aged residents attend the Academy School District. 

Switch Luxury Apartments offers the best entertainment, dining, convenience, and recreation all at your fingertips. Nearby conveniences include Safeway Market, CVS Pharmacy and Walmart.

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