FAQ
General
Yes, Switch offers a $250 One-Time Credit at move-in for the following employers:
- Fort Carson
- Peterson SFB/NORAD
- US Air Force Academy
- Schriever AFB
- UCHealth Memorial Hospital North
- Parsons Corporation
- Memorial Hospital
- Progressive Insurance
- Penrose-St. Francis Health Services
- UCHealth Mary Lou Beshears
- Compassion International
- Keysight Technologies
- Agilent
- City of Colorado Springs
- Hewlett-Packard
- Olympic City USA
- Lockheed Martin
- Current Catalog
- Academy District
- All Local Heroes (Military, Firefighters, Police, Local Government, School/University Employees, & Medical Professionals)
Rental Terms and Fees
We are so excited to welcome you home! To secure an apartment, complete our online application by clicking Apply Now on our website. Please have your social security number, driver’s license number, and payment method ready for the application fee and security deposit. If income verification is required, acceptable documents include recent pay stubs, tax returns, offer letters, or a linked bank account.
Our lease terms can range from 12 to 15 months based on availability. Short term fees apply. Please contact us for more details.
Water, sewer, and electricity are not included in the monthly rent. Water and sewer charges will be billed back to you, and you will need to set up your electric service directly with Colorado Springs Utilities.
The rent is due on the 1st of every month. All payments are made online through our residential portal. Acceptable payment forms include credit or debit card, and the option to link to your bank account. A late fee is assessed if rent is not received by the 9th of the month. The late fee is 5% of the monthly rent.
Yes, if your application is approved, a security deposit of $300 to a full month’s rent, depending on the screening of credit history and/or income verification, is required. If your application is initially declined, but later approved through our Two Dot program, the deposit could be greater. The security deposit is refundable, but it may not be refunded due to damages to the apartment beyond normal wear and tear, unpaid rent, or other lease violations. More details can be found in the lease agreement.
About 3 months before your lease expires, we will contact you with renewal options. Rental rates may differ from your current rate based on the apartment’s fair market value at that time. Multiple lease term options may be available, though short-term fees can apply. Renewals can be completed electronically through the Thompson Thrift resident portal. If you do not plan to renew, your lease requires a written 60-day notice before your lease expiration.
To protect our residents, communities, and applicants, we use identity and fraud prevention screening as part of the application process. This helps ensure all applications are legitimate, secure, and evaluated consistently.
You may be asked to verify identity and income. This may include secure bank linking, pay stubs, tax transcripts, or additional documentation depending on your employment or income type.
Documents must be submitted in their original format through our secure verification system. Altered, redacted, or falsified documentation may result in application denial. You may be asked to complete multiple verification steps so we can accurately confirm your information. We appreciate your help in completing the process. Providing required items promptly helps us process your application as quickly as possible.Additional verification helps ensure applications are accurate, protects our communities from fraud, and supports consistent qualification standards for all applicants. Providing requested documentation promptly helps avoid delays.
Two Dots protects your data with encryption and strict security controls, using your information only for verification, fraud prevention, and required services - never for sale or commercial sharing. For secure bank linking, Two Dots partners with Stripe, and neither Two Dots nor your property manager can see or store your bank username or password.
Bank statements help verify that income shown on pay stubs is being deposited consistently. This ensures applications are evaluated accurately and securely. Bank statements must be downloaded directly from your financial institution or verified through secure bank linking.
Screenshots, scanned copies, edited PDFs, or “Print to PDF” files remove key verification data. For security and fraud prevention, documents must be submitted in their original, unaltered, and unredacted format.
Self-employed applicants may be asked to provide a recent IRS tax transcript and verify income through secure bank linking. Business accounts alone may not be sufficient to verify personal income.
If you recently started a new position, we may verify your employment and compensation through your employer. You may also be asked to provide an offer letter or additional documentation.
If previously submitted documents were edited, scanned, converted, or missing required metadata, they cannot be verified. We may request original versions to complete your application.
Policies and Rules
Yes, renters’ insurance is required for each household. You must carry at least $100,000 in personal liability coverage, which protects against potential damages to the property. While only liability coverage is required, we strongly recommend a policy that also covers your personal belongings. For convenience, we offer a cost-effective plan through ePremium starting at $12 per month.
Residents can have 2 guests with them when using our amenities spaces. Any guests staying longer than 1 week in the home will be required to be on the lease.
Yes, pets are allowed. Dogs and cats are permitted, with a maximum of 2 pets per apartment. There are no breed or weight restrictions. There is a $300 deposit due at the time of application and a $35 monthly pet rent per unit.
Your lease agreement requires a written 60-day advance notice.
All concessions that are received are due in full to the Owner if the lease agreement is not fulfilled as required by this contract. The buy-out fee is equal to 1 month's rent. These fees are due at the time the notice to vacate is received.
Amenities and Services
Amenities that are included free of charge:
24-hour clubhouse
24-hour fitness
pool, dog park
dog spa
bike repair garage
Yes, guests are welcome to park in any open parking spot. There is no extra cost for guest parking.
Service requests can be submitted through the Thompson Thrift resident portal app or by contacting the leasing office. Requests are prioritized based on the order received and the severity of the issue. Most requests are addressed within 24–48 hours, depending on urgency. During business hours, maintenance calls will go through the office. Outside of business hours, maintenance calls will go directly to our on-call maintenance staff.
Yes, our community offers EV charging stations. The cost for garage parking or an EV charging garage is $225.
Property Details
While we do not offer any pre-furnished floorplan options, we encourage you to make your luxurious blank canvas your own. This allows you full control to release creativity and make your new home truly yours! If you need furnished options, please ask a leasing team member. We work closely with Cort furniture so you can furnish your home on your terms. For more information, visit their website at www.cort.com and/or call 888-360-CORT.
All our available apartments come fully equipped with state-of-the-art appliances.
The Switch boasts a delightful selection of brand-new one, two, or three-bedroom apartments near Fort Collins CO, to fit your lifestyle. Check out our floorplans for a more detailed view.
Through the resident portal, a resident can submit a service request, or contact the leasing office. All request a prioritize by order receive or the severity of the request. These requests should be address in 24-48 hours or based on the severity of the request.
We will grant requests for accommodations or modifications that are reasonable and necessary due to a disability if they do not create an undue financial or administrative burden or fundamentally alter the services and resources provided in our housing program.
An accessible apartment is an apartment that is easy for people with disabilities to enter and use. Accessible apartments are designed to meet the requirements of the Fair Housing Act and the Americans with Disabilities Act (ADA).
Neighborhood
Swtich Luxury Apartment Homes is located within El Paso County, Colorado.
School-aged residents attend the Academy School District.
Switch Luxury Apartments offers the best entertainment, dining, convenience, and recreation all at your fingertips. Nearby conveniences include Safeway Market, CVS Pharmacy and Walmart.
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